Terms & Conditions

Last updated: January 2025

1. Booking & Confirmation

All bookings are made via WhatsApp message. A booking is confirmed once you receive written confirmation from our team. We recommend booking at least 24 hours in advance. For last-minute bookings, please contact us directly and we will do our best to accommodate you.

2. Pricing & Payment

All prices quoted are per vehicle (not per person) unless otherwise stated. Activity prices are per person. Payment is made in cash to your driver upon arrival. We accept MAD, EUR, GBP, and USD. No online payment is required or requested.

3. Flight Delays & Waiting Time

We provide 60 minutes of free waiting time for airport pickups. This begins from the scheduled arrival time of your flight. If your flight is delayed, we will track this automatically and adjust the waiting time at no additional charge. After 60 minutes of additional waiting beyond your flight arrival, a waiting fee may apply.

4. Cancellation Policy

Cancellations made more than 24 hours before the scheduled pickup are free of charge. Cancellations made within 24 hours may be subject to a 50% charge. No-shows will be charged the full transfer price.

5. Luggage

We accept all standard luggage including suitcases, backpacks, and surfboards. Please inform us of any oversized items (surfboards, bikes, etc.) when booking so we can ensure the correct vehicle.

6. Liability

We are fully insured for all passenger transport. We are not responsible for delays caused by circumstances beyond our control including extreme weather, road closures, or civil unrest. We are not responsible for any items left in our vehicles.

7. Contact

For any questions about these terms, please contact us at [email protected] or via WhatsApp at +212767054942.