Frequently Asked Questions

Booking is simple! Click any 'Book on WhatsApp' button on our website. You'll be connected directly to our team on WhatsApp where you can confirm your pickup, drop-off, date, flight number, and vehicle preference. We respond within minutes.

No! We do not require any online payment. You pay your driver directly upon arrival in cash (MAD, EUR, GBP, or USD accepted). This makes booking risk-free and flexible.

We recommend booking at least 24 hours in advance to guarantee your preferred vehicle. However, for last-minute bookings, contact us via WhatsApp and we'll do our best to accommodate you.

We track all incoming flights in real-time. If your flight is delayed, your driver will wait for you at no extra charge. You don't need to contact us — we'll already know about any delay.

Your driver will be waiting at the arrivals hall with a sign bearing your name. They'll be there 15–20 minutes before your scheduled arrival to ensure a smooth pickup.

Absolutely not. Our prices are all-inclusive. The price you see is the price you pay — no airport taxes, no surcharges, no extra charges for tolls or night rides. Waiting time (up to 60 minutes) is included for free.

We accept MAD (Moroccan Dirhams), EUR (Euros), GBP (British Pounds), and USD (US Dollars). Payment is made directly to the driver in cash.

We operate a modern fleet including luxury sedans (Skoda Superb, Mercedes E-Class) for up to 4 passengers, premium vans (Renault Trafic, Ford Tourneo) for up to 8 passengers, minibuses for up to 14 passengers, and coaches for larger groups of 20+.

Yes! Our vans are specifically suited for surfers and can easily fit multiple surfboards, wetsuits, and bags. Please mention your surfboard when booking so we can confirm vehicle capacity.

Yes, we provide child seats and booster seats upon request at no extra charge. Please specify the age and weight of your child when booking so we can fit the correct seat.

All our drivers are fully licensed, insured, and trained in professional hospitality. They speak English, French, Arabic, and basic Spanish. They are local experts who can offer tips about the best spots in the region.

Yes, all our transfers are door-to-door. We pick you up at the airport arrivals hall and drop you directly at the entrance of your hotel, riad, surf camp, or accommodation in Taghazout, Tamraght, Aourir, or any other destination.

Absolutely! Many of our guests book an airport transfer plus a Paradise Valley excursion, sandboarding tour, or surf lesson. We offer package discounts when you combine services. Ask us about our bundle deals on WhatsApp.

Paradise Valley tours start at €30 per person for groups of 1–4, €25 per person for groups of 5–9, and €20 per person for groups of 10+. This includes transport from Taghazout/Agadir, a guided walk, and swimming time at the natural pools.